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1. Your Contact Information
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2. Castle Search
How did you dine with us today?
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Dine In
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Date:
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3. Tell us about your experience, request or suggestion *
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Select an item from the list below to tell us about your experience, request or suggestion. This is required.
Promotional/Limited Time Menu Item
I have a concern with an Online Order
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3b. Tell us about your experience, request or suggestion *
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Select an item from the list below to tell us about your experience, request or suggestion. This is required.
Promotional/Limited Time Menu Item
I have a concern with an Online Order
Delivery
I had a wonderful experience
I have a suggestion
I have a request for
I had an unpleasant experience with
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3c. Tell us about your experience, request or suggestion *
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Select an item from the list below to tell us about your experience, request or suggestion. This is required.
Promotional/Limited Time Menu Item
I have a concern with an Online Order
Delivery
I had a wonderful experience
I have a suggestion
I have a request for
I had an unpleasant experience with
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3d. Tell us about your experience, request or suggestion *
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Select an item from the list below to tell us about your experience, request or suggestion. This is required.
Promotional/Limited Time Menu Item
I have a concern with an Online Order
Delivery
I had a wonderful experience
I have a suggestion
I have a request for
I had an unpleasant experience with
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3e. Tell us about your experience, request or suggestion *
Select an item from the list below to tell us about your experience, request or suggestion. This is required.
Select an item from the list below to tell us about your experience, request or suggestion. This is required.
Promotional/Limited Time Menu Item
I have a concern with an Online Order
Delivery
I had a wonderful experience
I have a suggestion
I have a request for
I had an unpleasant experience with
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Please provide all Required information on this page.
Continue to Step 4
4. Please Answer the Following:
Would you like to receive further promotional emails from White Castle?.
Would you like to receive further promotional emails from White Castle? .
Would you like to receive further promotional emails from White Castle?
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What is the online order number?.
What is the online order number? .
What is the online order number?
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Answer must be less than 2000 characters
Was a coupon code referenced?.
Was a coupon code referenced? .
Was a coupon code referenced?
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No
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What is the code number?.
What is the code number? .
What is the code number?
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What type of problem did you experience?.
What type of problem did you experience? .
What type of problem did you experience?
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Incomplete Order
Payment Concern
No Discount
Other
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Please explain further.
Please explain further .
Please explain further
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Would you like to order Braille Gift cards?.
Would you like to order Braille Gift cards? .
Would you like to order Braille Gift cards?
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No
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How many gift cards would you like to order?.
How many gift cards would you like to order? .
How many gift cards would you like to order?
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Answer must be less than 2000 characters
What denomination(dollar amount) would you like to order?.
What denomination(dollar amount) would you like to order? .
What denomination(dollar amount) would you like to order?
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Select an Answer
$5.00
$10.00
$15.00
$20.00
$25.00
$30.00
$35.00
$40.00
$45.00
$50.00
$50.00 and above
Amount not listed
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What is the email address or telephone number associated with your Carver Nation account?.
What is the email address or telephone number associated with your Carver Nation account? .
What is the email address or telephone number associated with your Carver Nation account?
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Answer must be less than 2000 characters
Did you place your order on the White Caste App?.
Did you place your order on the White Caste App? .
Did you place your order on the White Caste App?
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Yes
No
Does not apply
Required
What is the email address associated with the online order?.
What is the email address associated with the online order? .
What is the email address associated with the online order?
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Answer must be less than 2000 characters
What payment type did you have a problem with?.
What payment type did you have a problem with? .
What payment type did you have a problem with?
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Credit Card
Castle Payment
PayPal
Apple Pay
Other
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Please provide form of payment..
Please provide form of payment. .
Please provide form of payment.
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Answer must be less than 2000 characters
What was the orders' total [amount]?.
What was the orders' total [amount]? .
What was the orders' total [amount]?
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Answer must be less than 2000 characters
Invalid answer. Please enter decimal value
How many times do you visit per month?.
How many times do you visit per month? .
How many times do you visit per month?
Answer must be less than 2000 characters
Answer must be a whole number and in this Range (0 - 99)
How much do you normally spend each visit?.
How much do you normally spend each visit? .
How much do you normally spend each visit?
Answer must be less than 2000 characters
Answer must be a whole number and in this Range (0 - 99)
How many people were in your party?.
How many people were in your party? .
How many people were in your party?
Answer must be less than 2000 characters
Answer must be a whole number and in this Range (0 - 99)
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Continue to Step 5
5. Details about your Experience *
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